Independently Owned, Solely Responsible

July 19th, 2010

At Deals Glass, we take pride in the fact that we are independently owned and operated in a field of increasingly larger chain businesses.  While repair and replacement chains may have advantages when it comes to geographical reach and financial leeway for flashy advertising, an independently owned shop has many more advantages that benefit the customer.  In a world of mega-stores, many people have forgotten the degree of service and responsibility that was once associated with smaller businesses.

Problems occur at any business (or home for that matter), but the real indication of quality leadership and effective teamwork is how those problems are addressed.  We believe that having the owner (someone whose personal reputation is closely associated with the performance of their company),  present in the everyday operation of each individual aspect of the shop makes all the difference.  When the business owner knows each employee, and that employee’s history with the company and role in daily proceedings, problems can be solved more quickly and efficiently. Read the rest of this entry »

Dangers of a Cracked Windshield

June 28th, 2010

Deals Glass Services is glad to see that so many of our customers who have encountered repairable damage come down to the shop as soon as possible to have the damage repaired before it gets worse.  Unfortunately, when the damage is more severe and obviously cannot be repaired, many people wait to have the glass replaced.  Whether this is due to the cost, or the presumed inconvenience of a bigger job, driving your automobile with a critically damaged windshield is an inherently dangerous practice.

With mobile repair available and insurance footing most of the bills, we hope to see more Charlotte area drivers coming in for replacement immediately.   Since the windshield is essential to the structural integrity of the vehicle, driving around with a severely damaged auto glass is equivalent to ignoring frame damage. Read the rest of this entry »

Auto Side Windows, To Laminate or Not to Laminate?

June 23rd, 2010

Many of America’s later model automobiles have been constructed with laminated side window glass, the problem is that many car owners don’t know what type of windows they have.  Since there’s a big difference in the type of repairs needed for these two types of glass it is important for consumers to understand what type of glass they have and the benefits and drawbacks of each type.

While laminated side windows were at first a new technology reserved for foreign luxury cars, they now appear in other automobiles, including some American SUVs.  With laminated side windows becoming more prevalent, many drivers are becoming more familiar with the benefits that laminated glass can provide.  One of the most notable advantages of laminated side windows, and probably the biggest draw to luxury car makers, is the quieter ride provided by layered glass.   The plastic laminate material provides an additional sound barrier, helping to suppress outside noise in the passenger cabin. Read the rest of this entry »

The Many Methods of Improving Window Efficiency

May 10th, 2010

Many of today’s thermopane windows are more than just simple insulated glass.  There are ever changing methods that window manufacturers use in an effort to make insulated windows more energy efficient.  The problem is that not all of them are designed to last as long as one would expect new insulated windows to last, and some are not as effective as manufacturers can make them out to be.

One common method that is available in modern insulated glass windows is filling the windows with Argon or Krypton gas. The problem with this method is that gases can leak out over time.  But amount of time this takes is hotly debated, some saying it is almost impossible for the gas to leak out, while others state that the gas could be gone before the window is installed.  Since the equipment required to test the level of argon in the window (or if there is any) is very cost prohibitive, few people can tell you if your gas has withstood the test of time. Read the rest of this entry »

Spare the Crane, Save the Window – Commercial Glass Repair

April 16th, 2010

Any business owner whose property entails a glass storefront, knows that replacing the glass is a more costly and arduous ordeal than the average person would expect.  This is especially true for windows above ground level, which would require scaffolding, lifts and possibly a crane.  Since commercial glass must be installed and removed from the outside, this requires that the old glass be safely transported to the ground then the new glass must be elevated, carefully aligned and properly installed – without a scratch.  Needless to say, this is usually an expensive, formidable task that can be more than a little dangerous.

The possibility to save business owners from this plight is what makes Deal Glass Services so thrilled to be providing commercial glass repair to Charlotte and Lancaster area proprietors.   Commercial window and storefront repair can save these businesses from all the issues that make replacement such a painful procedure – including the cost.  After considering the options when faced with fogged commercial glass, repair makes the replacement process seem archaic. Read the rest of this entry »

Deals Celebrates 50 Years in Charlotte

March 26th, 2010

Deals Glass Services is proud to be celebrating our anniversary this year, half a century of service to Charlotte, North Carolina car and home owners.   We would definitely like to thank our loyal customers (some who have been with us the entire time) for their continued support as well as their generous recommendations.  After all, our business is nothing without happy customers!

We like to think that the good reputation we have developed is, in part, due to our dedication to top quality products and service.  We want our customers to know, when they choose Deals, that they can be confident they will get the best possible result.   We don’t mean just the top of the line products or the proficient technicians, but the friendly attitude of a team that enjoys working together to serve the community we love. Read the rest of this entry »

Foggy Windows Affecting Your View on the World?

January 4th, 2010

With local temperatures taking a dive, many homeowners in the Charlotte area have noticed that some of their windows seem to have developed a permanent fog.  This permanent window fog often happens during the change of seasons, when the conflicting indoor and outdoor temperatures fluctuate and the glass expands and contracts.  The movement of the glass can cause the seal between the two layers of glass to fail, allowing air and moisture inside the window and causing window fog.

Deals Glass Services can now provide residential window repair as well as replacement of just the glass window pane.  Contact us as soon as you notice the ruptured seal and the telltale “perma-fog”, and we can actually remove the air and moisture from between the two glass panels and give you a good as new appearance.   When you repair  or replace the foggy glass rather than replacing the entire window unit, you save yourself time, money and the hassle of having a hole in your home.

Deals has a new commercial explaining the benefits of repairing or replacing just the fogged glass window pane.

You can contact us online or by phone to set up an appointment for Deals to come to your home and clear up your foggy windows.

Thankful for Reliable Insurance Companies

December 4th, 2009

With the holidays upon us, we seem to be reminded of the many things we are thankful for, not just at home but in the business world as well.  This season, we at Deals Auto Glass want to give a big thanks to Allstate Insurance for making some changes that put customer satisfaction and quality service first.

Auto Insurance is an extremely competitive market with so many companies marketing their customer’s annual savings over other companies.  But often you have shopped around and annual savings aren’t making a big difference in your monthly payment.  Then how can you tell the difference in what you get from an insurance provider when you really need them? Read the rest of this entry »

Saving with Prompt Windshield Repair

November 18th, 2009

If you have ever been driving along and heard that distinct noise of pebble on glass, then you know that everyone dreads the sudden crack spreading across their line of vision.  Many breathe a sigh of relief when they find the point of impact and see a little chip in the glass – but not so fast.

Chip repair won’t cost as much or take as much time as replacement, but it should still be repaired as soon as possible.  Over just a short period of time moisture and dirt tend to accumulate in the damaged area, making it harder to repair without any visible evidence of the damage.   And without the proper attention things can quickly go from bad to worse.

Even after the initial impact the chip can quickly turn to a crack with the strain of every day driving, especially if there is more than one point of damage. Not only do road bumps and wind pressure act upon the glass while driving, air temperature can destroy a windshield just as easily.   Many times we have had customers come in to replace and windshield that had been chipped and cracked overnight.   Once a chip has spread to a crack longer than an inch or so, it can’t be safely repaired.

One must also remember that the windshield is critical to the structural integrity of the car.   Most of us wouldn’t want to drive ourselves and our families around in a car with frame damage.   So why do we drive around with damaged windshields?

Repairing Foggy Residential Windows

June 23rd, 2009

When a window in your home has a constant foggy appearance it means that the seal has failed.  Once this happens there are three options for the homeowner: replace the entire window unit, replace the glass in the window, or repair the existing window pane.  There are several factors taken into account when deciding which is best for you, and often the first thing to consider is the cost.

Since the foggy window repair process is a fairly new idea, many people facing thermopane seal failure don’t even consider this solution.  At a price of about $90 it is the most cost effective, can be completed in about an hour and since we aren’t disposing of the old glass, it’s also the most environmentally friendly method.   But if you wait too long  after the seal fails, the moisture will permanently stain the inside of the glass giving it an opaque or mottled look – then the foggy appearance cannot be repaired. Read the rest of this entry »